Not something I can answer - and speculating is not helpful to you. Not sure? Ask about the specific program / application you are using.Īre all HP printers now and in the future able to 'bypass' using HP Smart? There are other options - each one provides a scan service that does not require that you sign in.ĭo all of these work with a USB connection? Likely NOT.Īll the alternatives work with Windows 10 and should work with standard Wireless or Ethernet.

To use the HP Smart application - at this time and for several versions since late 2020 - you must sign into the application using your HP Account. already have the account (HP Account) you would need.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Connect this computer to the Internet using Wi-Fi or Ethernet.Īfter connecting to your network, select Continue. You literally cannot use the network based scanner with the HP Smart app that you paid good money for unless you have an Internet connection.įor me, this is a real problem because to make matters worse, HP Smart seems “shit” when it comes to detecting one, I am currently connected via a VPN and the app is insisting that I am offline, stating:Ĭonnect to the Internet and sign in to your HP account to access all your available app features.

Not only is there a data protection concern here, if for any reason you don’t have internet access, the app doesn’t work then either!! There is also no option to continue using HP Smart without it and given that many customers will have bought the printer for the simple ease-of-use provided by that app, they are now being extorted to give up their info. The first thing that occured to me when I saw this is surely this contravenes GDPR? An email address is definately considered Personnally Identifiable Information (PII) under GDPR and given that the app worked fine without it, HP have no legitimate need or justification for forcing you to give it to them. You know, the you one you own and bought with your money and are using with your computer. As many users have discovered, HP made a change to the HP Smart multifunction printer utility in 2020 that means – all of sudden and with no option to decline, you need to create a HP.com account and sign in with it on the app to be able to scan using your own scanner.

Smart hp scan